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Dec 31, 2023

Twilio Q4 2023 Earnings Report

Twilio reported a strong Q4 2023 with revenue up 5% year-over-year and significant progress towards GAAP profitability.

Key Takeaways

Twilio's Q4 2023 results showed a 5% increase in revenue to $1.08 billion, with organic revenue growth of 8%. The company reported a GAAP loss from operations of $361.7 million, but a non-GAAP income from operations of $172.6 million, demonstrating progress towards profitability. Twilio is undergoing an operational review of the Segment business unit.

Total revenue reached $1.08 billion, a 5% increase year-over-year.

Organic revenue growth was 8% year-over-year.

GAAP loss from operations was $361.7 million.

Non-GAAP income from operations was $172.6 million.

Total Revenue
$1.08B
Previous year: $1.03B
+5.0%
EPS
$0.86
Previous year: $0.22
+290.9%
Active Customer Accounts
305K
Previous year: 290K
+5.2%
Dollar-Based Net Expansion Rate
102%
Previous year: 110%
-7.3%
Gross Profit
$531M
Previous year: $481M
+10.4%
Cash and Equivalents
$656M
Previous year: $652M
+0.6%
Free Cash Flow
$211M
Total Assets
$11.6B
Previous year: $12.6B
-7.6%

Twilio

Twilio

Forward Guidance

Twilio initiated guidance for the first quarter ending March 31, 2024.

Positive Outlook

  • Q1 FY24 Revenue (millions): $1,025 - $1,035
  • Q1 FY24 Y/Y Revenue Growth: 2% - 3%
  • Q1 FY24 Y/Y Organic Revenue Growth: 5% - 6%
  • Q1 FY24 Non-GAAP income from operations (millions): $120 - $130
  • Q1 FY24 Non-GAAP diluted earnings per share (1): $0.56 - $0.60