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Dec 31, 2019

Twilio Q4 2019 Earnings Report

Twilio reported strong results for Q4 2019, marked by significant revenue growth and expansion of its customer base.

Key Takeaways

Twilio's Q4 2019 results showcased substantial year-over-year revenue growth, driven by the inclusion of Twilio SendGrid and an increase in active customer accounts. The company's total revenue reached $331.2 million, a 62% increase compared to the previous year. Twilio also expanded its relationships with key organizations and continued to innovate its platform.

Total revenue increased by 62% year-over-year to $331.2 million.

Base revenue grew by 65% year-over-year to $306.6 million.

Dollar-Based Net Expansion Rate was 124%.

The company had more than 179,000 active customer accounts as of December 31, 2019.

Total Revenue
$331M
Previous year: $204M
+62.1%
EPS
$0.04
Previous year: $0.04
+0.0%
Active Customer Accounts
179K
Dollar-Based Net Expansion Rate
124%
Previous year: 147%
-15.6%
Gross Profit
$175M
Cash and Equivalents
$254M
Free Cash Flow
-$14.4M
Total Assets
$5.15B

Twilio

Twilio

Forward Guidance

Twilio provided guidance for Q1 and full year 2020, projecting continued revenue growth and a non-GAAP loss from operations.

Positive Outlook

  • Q1 FY20 Revenue Guidance: $335 - $338 million
  • Q1 FY20 Y/Y Growth: 44% - 45%
  • FY20 Revenue Guidance: $1.475 - $1.490 billion
  • FY20 Y/Y Growth: 30% - 31%
  • Non-GAAP income tax rate 25%

Challenges Ahead

  • Q1 FY20 Non-GAAP loss from operations: ($25) - ($22) million
  • Q1 FY20 Non-GAAP loss per share: ($0.11) - ($0.09)
  • Q1 FY20 Non-GAAP basic shares outstanding: 148 million
  • FY20 Non-GAAP loss from operations: ($60) - ($50) million
  • FY20 Non-GAAP loss per share: ($0.20) - ($0.14)