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Mar 31

Twilio Q1 2025 Earnings Report

Twilio reported higher revenue and returned to GAAP profitability in Q1 2025.

Key Takeaways

Twilio delivered strong Q1 2025 results with 12% year-over-year revenue growth and returned to GAAP profitability, supported by disciplined operations and improved margins.

Revenue grew to $1.172 billion, up from $1.047 billion in Q1 2024.

GAAP net income was $20 million compared to a $55 million loss last year.

Non-GAAP EPS surged to $1.14 from $0.80 year-over-year.

Free cash flow reached $178 million, reflecting solid operational execution.

Total Revenue
$1.17B
Previous year: $1.05B
+12.0%
EPS
$1.14
Previous year: $0.8
+42.5%
Active Customer Accounts
335K
Previous year: 313K
+7.0%
Dollar-Based Net Expansion Rate
107%
Previous year: 102%
+4.9%
Gross Profit
$582M
Previous year: $531M
+9.6%
Cash and Equivalents
$467M
Previous year: $673M
-30.6%
Free Cash Flow
$178M
Previous year: $177M
+0.6%
Total Assets
$9.81B
Previous year: $11.3B
-13.1%

Twilio

Twilio

Twilio Revenue by Segment

Forward Guidance

Twilio raised its full-year outlook for organic revenue, non-GAAP operating income, and free cash flow, reflecting strong business momentum.

Positive Outlook

  • Raised FY25 organic revenue growth guidance to 7.5%–8.5%
  • Raised FY25 non-GAAP operating income guidance to $850M–$875M
  • Q2 2025 revenue expected between $1.18B–$1.19B
  • Non-GAAP EPS for Q2 forecasted at $0.99–$1.04
  • Strong free cash flow guidance aligns with operating improvements

Challenges Ahead

  • Operating margin remains modest at 2.0% GAAP
  • Slight decline in gross margin compared to prior year
  • High stock-based compensation continues to impact GAAP profitability
  • No breakdown of revenue by geography reported
  • Customer concentration and macroeconomic factors remain risks

Revenue & Expenses

Visualization of income flow from segment revenue to net income