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Jun 30, 2020

LivePerson Q2 2020 Earnings Report

LivePerson achieved record results across segments, driven by strong execution and leadership in Conversational Commerce, and launched The Conversational Cloudâ„¢.

Key Takeaways

LivePerson's Q2 2020 revenue increased by 29% year-over-year to $91.6 million. The company signed 7 seven-figure deals and 134 deals in total. LivePerson is raising revenue and profit guidance for 2020.

Total revenue was $91.6 million, an increase of 29% as compared to the same period last year.

Business operations revenue increased 30% year over year to $84.0 million.

Revenue from consumer operations increased 24% year over year to $7.6 million.

Adjusted EBITDA for the second quarter of 2020 was $9.3 million, as compared to a loss of $5.3 million in the second quarter of 2019.

Total Revenue
$91.6M
Previous year: $71M
+29.1%
EPS
-$0.22
Previous year: -$0.35
-37.1%
Adjusted EBITDA
$9.3M
Previous year: -$5.3M
-275.5%
Gross Profit
$63.9M
Previous year: $52.9M
+20.8%
Cash and Equivalents
$173M
Previous year: $225M
-22.9%
Free Cash Flow
-$4.79M
Previous year: -$16.3M
-70.5%
Total Assets
$518M
Previous year: $496M
+4.5%

LivePerson

LivePerson

LivePerson Revenue by Segment

Forward Guidance

LivePerson is raising revenue guidance for the full year 2020 to a range of $357.0 million to $361.0 million, up from previous guidance of $340.0 million to $355.0 million. The Company is raising guidance for 2020 adjusted EBITDA to a range of $16.0 million to $19.0 million, up from prior guidance of $3.5 million to $10.5 million.

Positive Outlook

  • Revenue (in millions) $357.0 - $361.0
  • GAAP net loss per share $(1.57) - $(1.52)
  • Adjusted operating loss (in millions) $(8.2) - $(5.2)
  • Adjusted EBITDA income (in millions) $16.0 - $19.0
  • Fully diluted share count (in millions) 67.4