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Sep 30, 2025
LivePerson Q3 2025 Earnings Report
LivePerson reported Q3 2025 results with revenue of $60.2 million and returned to profitability with a net income of $8.7 million.
Key Takeaways
LivePerson exceeded revenue guidance in Q3 2025 and reported a net income, driven by a gain on troubled debt restructuring. The company signed 28 deals and continues product innovation, but revenue declined due to customer churn.
Revenue by Segment
Forward Guidance
LivePerson expects Q4 2025 revenue to be between $50.5M and $55.5M, with adjusted EBITDA ranging from a loss of $0.3M to a gain of $4.7M.
Positive Outlook
- Recurring revenue expected to remain strong at 93% of total revenue
- Adjusted EBITDA guidance reflects potential for profitability
- Continued momentum in Google partnership and new product launches
- Operational cost reductions positioning for sustainable cash flow
- Focus on capital structure improvement supports future flexibility
Challenges Ahead
- Q4 revenue expected to decline by up to 31% YoY
- Adjusted EBITDA guidance range includes potential for negative margin
- Customer churn and downsells continue to pressure revenue
- Cash balance declined significantly from prior year
Historical Earnings Impact
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Avg. Return Before/After Earnings
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