LivePerson Q4 2023 Earnings Report
Key Takeaways
LivePerson's Q4 2023 revenue was $95.5 million, a 22.1% decrease compared to the same period last year. The company signed 62 deals, including 16 new and 46 existing customer contracts. Net loss was $40.5 million, or $0.48 per share, while adjusted EBITDA was $3.7 million.
Total revenue for Q4 2023 was $95.5 million, exceeding the midpoint of prior guidance.
Signed 62 deals in Q4, including 16 new and 46 existing customer contracts.
Trailing-twelve-months average revenue per enterprise and mid-market customer increased 11.9% to $610,000.
Adjusted EBITDA for Q4 2023 was $3.7 million, compared to an adjusted EBITDA loss of $5.2 million in Q4 2022.
LivePerson
LivePerson
LivePerson Revenue by Segment
Forward Guidance
For the full year 2024, LivePerson expects total revenue to range from $300 million to $315 million, and adjusted EBITDA to range from $15 million to $26 million. For the first quarter of 2024, the company expects total revenue to range from $79 million to $83 million, and adjusted EBITDA to range from $(2) million to $2 million.
Revenue & Expenses
Visualization of income flow from segment revenue to net income