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Sep 30, 2020
eGain Q1 2021 Earnings Report
eGain reported SaaS revenue growth and net income in Q1 2021.
Key Takeaways
eGain reported an 11% increase in total revenue and a 29% increase in SaaS revenue year-over-year. The company's GAAP net income also increased from the previous year.
SaaS revenue was $16 million, up 29% year over year.
SaaS and professional services revenue was $17.3 million, up 23% year over year and comprised 91% of total revenue.
Total revenue was $19.1 million, up 11% year over year.
GAAP net income was $2.0 million, or $0.07 per basic share and $0.06 per diluted share.
eGain
eGain
eGain Revenue by Segment
Revenue by Segment
Professional Services Revenue
CapyFin.com Forward Guidance
For the second quarter of fiscal 2021, eGain expects SaaS revenue between $15.2 million and $15.6 million, total revenue between $18.1 million and $18.7 million, and GAAP net loss of $1.0 million to breakeven.
Positive Outlook
- SaaS revenue of between $15.2 million to $15.6 million, which would represent growth between 8% and 11% year over year
- SaaS and professional services revenue of between $16.6 million and $17.1 million, which would represent growth of between 5% and 8% year over year
- Total revenue of $18.1 million to $18.7 million, which would represent growth between 0% and 3% year over year
Challenges Ahead
- GAAP net loss of $1.0 million to breakeven, or $(0.03) to $0.00 per basic share
- Non-GAAP net loss of $0.5 million to net income of $0.5 million, or $(0.02) per basic share to $0.02 per diluted share