eGain's Q4 2022 saw a 16% increase in total revenue year-over-year, reaching $23.5 million. However, the company experienced a GAAP net loss of $1.6 million, contrasting with a net income of $2.0 million in Q4 2021. Despite the net loss, SaaS revenue grew by 15% year-over-year, amounting to $20.6 million.
Total revenue increased by 16% year-over-year to $23.5 million.
SaaS revenue grew by 15% year-over-year to $20.6 million.
GAAP net loss was $1.6 million, or $0.05 per share.
Non-GAAP net income was $893,000, or $0.03 per share.
For the first quarter of fiscal 2023 ending September 30, 2022, eGain expects total revenue between $24.0 million to $24.5 million, representing growth of 12% to 14% year over year and Non-GAAP net income of $200,000 to $400,000, or $0.01 per share.