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Jun 30, 2022

eGain Q4 2022 Earnings Report

eGain reported mixed results for Q4 2022, with revenue up but GAAP net income down compared to the previous year.

Key Takeaways

eGain's Q4 2022 saw a 16% increase in total revenue year-over-year, reaching $23.5 million. However, the company experienced a GAAP net loss of $1.6 million, contrasting with a net income of $2.0 million in Q4 2021. Despite the net loss, SaaS revenue grew by 15% year-over-year, amounting to $20.6 million.

Total revenue increased by 16% year-over-year to $23.5 million.

SaaS revenue grew by 15% year-over-year to $20.6 million.

GAAP net loss was $1.6 million, or $0.05 per share.

Non-GAAP net income was $893,000, or $0.03 per share.

Total Revenue
$23.5M
Previous year: $20.2M
+16.1%
EPS
$0.03
Previous year: $0.08
-62.5%
Gross Profit
$16.9M
Previous year: $15.2M
+11.4%
Cash and Equivalents
$72.2M
Previous year: $63.2M
+14.1%
Free Cash Flow
$2.19M
Previous year: $8.81M
-75.2%
Total Assets
$126M
Previous year: $115M
+10.0%

eGain

eGain

eGain Revenue by Segment

Forward Guidance

For the first quarter of fiscal 2023 ending September 30, 2022, eGain expects total revenue between $24.0 million to $24.5 million, representing growth of 12% to 14% year over year and Non-GAAP net income of $200,000 to $400,000, or $0.01 per share.

Positive Outlook

  • Total revenue of between $24.0 million to $24.5 million, representing growth of 12% to 14% year over year.
  • Non-GAAP total revenue, adjusted for constant currency, of between $25.1 million to $25.6 million, representing growth of 17% to 19%.
  • GAAP net loss of $2.1 million to $2.3 million, or $0.07 per share.
  • Includes stock-based compensation expense of approximately $2.5 million.
  • Includes depreciation and amortization of approximately $120,000.

Challenges Ahead

  • GAAP net loss of $2.1 million to $2.3 million, or $0.07 per share.
  • Non-GAAP net income of $200,000 to $400,000, or $0.01 per share.
  • Total revenue of between $24.0 million to $24.5 million, representing growth of 12% to 14% year over year.
  • Non-GAAP total revenue, adjusted for constant currency, of between $25.1 million to $25.6 million, representing growth of 17% to 19%.
  • Includes stock-based compensation expense of approximately $2.5 million.