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Sep 30, 2024
eGain Q1 2025 Earnings Report
eGain's first quarter 2025 financial results were announced, showing a mix of positive momentum and year-over-year decline.
Key Takeaways
eGain reported a 10% decrease in total revenue year-over-year, with revenue totaling $21.8 million. GAAP net income was $652,000, or $0.02 per share, while non-GAAP net income was $1.3 million, or $0.04 per share. The company highlighted a 16% year-over-year increase in annual recurring revenue for AI Knowledge Hub customers.
Total revenue was $21.8 million, a 10% decrease year-over-year.
GAAP net income was $652,000, or $0.02 per share.
Non-GAAP net income was $1.3 million, or $0.04 per share.
Annual recurring revenue for AI Knowledge Hub customers increased 16% year-over-year.
eGain
eGain
eGain Revenue by Segment
Revenue by Segment
SaaS Revenue
CapyFin.comProfessional Services Revenue
CapyFin.com Forward Guidance
For the second quarter of fiscal 2025, eGain anticipates revenues between $22.2 million and $22.6 million. They also project a GAAP net loss ranging from $400,000 to $900,000, or a loss per share between $0.01 and $0.03. Non-GAAP net income is expected to be between breakeven and $500,000, or $0.00 to $0.02 per share.
Positive Outlook
- Revenue is expected to be between $22.2 million and $22.6 million.
- Stock-based compensation expense is expected to be approximately $900,000.
- Depreciation and amortization are expected to be approximately $100,000.
- Weighted average shares outstanding are expected to be approximately 29.1 million for the second quarter of fiscal 2025.
- Non-GAAP net income of breakeven to $500,000, or $0.00 to $0.02 per share.
Challenges Ahead
- GAAP net loss of $400,000 to $900,000 is expected.
- Loss per share between $0.01 and $0.03 is expected.
- Total revenue was down 10% year over year.
- GAAP net income decreased from $2.6 million in Q1 2024 to $652,000.
- Non-GAAP net income decreased from $3.8 million in Q1 2024 to $1.3 million.
Revenue & Expenses
Visualization of income flow from segment revenue to net income