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Jun 30, 2023
eGain Q4 2023 Earnings Report
eGain's Q4 2023 earnings exceeded expectations, with revenue and bottom-line results surpassing guidance and street consensus.
Key Takeaways
eGain reported a strong finish to fiscal year 2023, with Q4 revenue up 5% year over year and GAAP net income of $2.6 million, a significant improvement from the previous year's net loss. The company's SaaS revenue grew by 10% year over year, and non-GAAP net income also saw substantial growth. eGain is optimistic about fiscal 2024, expecting generative AI to drive demand for its knowledge management platforms.
Total revenue for Q4 2023 was $24.6 million, a 5% increase year over year.
SaaS revenue for Q4 2023 reached $22.7 million, up 10% year over year.
GAAP net income for Q4 2023 was $2.6 million, or $0.08 per share, compared to a net loss in Q4 2022.
Non-GAAP net income for Q4 2023 was $3.6 million, or $0.11 per share, significantly higher than the previous year.
Revenue by Segment
Forward Guidance
For the first quarter of fiscal 2024, eGain anticipates total revenue between $23.5 million and $24.0 million, GAAP net income between $500,000 and $1.0 million, and non-GAAP net income between $1.7 million and $2.2 million.
Historical Earnings Impact
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Avg. Return Before/After Earnings
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