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Dec 31, 2021

eGain Q2 2022 Earnings Report

eGain reported record revenue in the second quarter of fiscal year 2022, with a 20% year-over-year increase, and raised revenue guidance for the full fiscal year.

Key Takeaways

eGain announced strong financial results for the second quarter of fiscal year 2022, with total revenue reaching $23.1 million, a 20% increase year-over-year, and SaaS revenue growing by 26% to $20.5 million.

Total revenue was $23.1 million, up 20% year over year.

SaaS revenue was $20.5 million, up 26% year over year.

GAAP net loss was $826,000, or $0.03 per share.

Non-GAAP net income was $3.0 million, or $0.10 per share.

Total Revenue
$23.1M
Previous year: $19.2M
+20.1%
EPS
$0.1
Previous year: $0.06
+66.7%
SaaS revenue decline
26%
Previous year: 15%
+73.3%
Gross Profit
$17M
Previous year: $14.5M
+17.0%
Cash and Equivalents
$68.5M
Previous year: $54.2M
+26.4%
Free Cash Flow
-$2.63M
Previous year: -$25K
+10436.0%
Total Assets
$110M
Previous year: $94M
+17.4%

eGain

eGain

eGain Revenue by Segment

Forward Guidance

For the third quarter of fiscal 2022, eGain expects total revenue between $22.9 million and $23.5 million, representing growth of 16% to 19% year-over-year. GAAP net loss is projected to be between $3.0 million and $4.0 million, or $0.10 to $0.13 per share, while Non-GAAP net loss is expected to range from breakeven to $1.0 million, or $0.00 to $0.03 per share.