eGain reported a solid financial performance for Q4 2021, with both top and bottom-line results surpassing expectations. SaaS revenue increased by 15% year-over-year, and total revenue grew by 6% year-over-year. Improved gross margins contributed to better-than-expected bottom-line results.
SaaS revenue increased by 15% year-over-year.
Total revenue grew by 6% year-over-year.
GAAP net income was $2.0 million, or $0.06 per share on a diluted basis.
Non-GAAP net income was $2.5 million, or $0.08 per share on a diluted basis.
For the first quarter of fiscal 2022 ending September 30, 2021, eGain expects total revenue of between $20.9 million to $21.3 million, GAAP net income of breakeven to $1.0 million, and non-GAAP net income of $500,000 to $1.5 million.