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Mar 31, 2022

eGain Q3 2022 Earnings Report

eGain reported record revenue, ahead of guidance and consensus estimates, with accelerating revenue growth.

Key Takeaways

eGain reported a record revenue of $23.9 million, a 21% increase year over year. SaaS revenue also saw a 23% increase, reaching $20.7 million. The company's GAAP net loss was $615,000, or $0.02 per share, while non-GAAP net income was $2.4 million, or $0.07 per share.

Total revenue was $23.9 million, up 21% year over year.

SaaS revenue was $20.7 million, up 23% year over year.

GAAP net loss was $615,000, or $0.02 per share.

Non-GAAP net income was $2.4 million, or $0.07 per share.

Total Revenue
$23.9M
Previous year: $19.7M
+21.1%
EPS
$0.07
Previous year: $0.05
+40.0%
SaaS revenue decline
23%
Previous year: 14%
+64.3%
Gross Profit
$17.4M
Previous year: $14.9M
+16.6%
Cash and Equivalents
$70.5M
Previous year: $53.4M
+32.0%
Free Cash Flow
$900K
Previous year: -$977K
-192.1%
Total Assets
$116M
Previous year: $93.2M
+24.9%

eGain

eGain

eGain Revenue by Segment

Forward Guidance

For the fourth quarter of fiscal 2022, eGain expects total revenue between $23.1 million and $23.5 million, representing growth of 14% to 16% year over year. GAAP net loss is expected to be $3.1 million to $3.7 million, or $0.10 to $0.12 per share, and non-GAAP net loss is expected to be $0.0 million to $700,000, or $0.00 to $0.02 per share.

Revenue & Expenses

Visualization of income flow from segment revenue to net income