eGain Q4 2020 Earnings Report
Key Takeaways
eGain announced financial results for its fiscal 2020 fourth quarter and full year ended June 30, 2020. SaaS revenue was $15.5 million, up 34% year over year. GAAP net income was $2.2 million, or $0.07 per share on a diluted basis. Non-GAAP net income was $2.7 million, or $0.08 per share on a diluted basis.
SaaS revenue was $15.5 million, up 34% year over year.
SaaS and professional services revenue was $17.2 million, up 30% year over year and comprised 91% of total revenue.
Total revenue was $19.0 million, up 13% year over year.
GAAP net income was $2.2 million, or $0.07 per share on a diluted basis.
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eGain Revenue by Segment
Forward Guidance
For the first quarter of fiscal 2021 ending September 30, 2020, eGain expects SaaS revenue of between $15.5 million to $16.0 million, total revenue of $18.6 million to $19.3 million, GAAP net income of $1.1 million to $2.1 million, and Non-GAAP net income of $1.6 million to $2.6 million.
Positive Outlook
- SaaS revenue of between $15.5 million to $16.0 million, which would represent growth between 25% and 29% year over year
- SaaS and professional services revenue of between $17.0 million and $17.6 million, which would represent growth of between 21% and 25% year over year
- Total revenue of $18.6 million to $19.3 million, which would represent growth between 8% and 12% year over year
- GAAP net income of $1.1 million to $2.1 million, or $0.03 to $0.06 per share on a diluted basis
- Non-GAAP net income of $1.6 million to $2.6 million, or $0.05 to $0.08 per share on a diluted basis