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Dec 31, 2022

eGain Q2 2023 Earnings Report

eGain reported record revenue, surpassing guidance and consensus estimates, and generated over $7 million in cash from operations.

Key Takeaways

eGain announced financial results for its fiscal 2023 second quarter ended December 31, 2022. Total revenue was $25.6 million, up 11% year over year (15% in constant currency). GAAP net loss was $104,000, or $0.00 per share. Non-GAAP net income was $1.7 million, or $0.05 per share. Cash flow from operations was $7.4 million.

Total revenue was $25.6 million, up 11% year over year (15% in constant currency).

SaaS revenue was $23.4 million, up 15% year over year (18% in constant currency).

GAAP net loss was $104,000, or $0.00 per share on a basic and diluted basis, compared to GAAP net loss of $826,000, or $0.03 per share on a basic and diluted basis in Q2 2022.

Non-GAAP net income was $1.7 million, or $0.05 per share on a basic and diluted basis, compared to non-GAAP net income of $3.0 million, or $0.10 per share on a basic and $0.09 per share on a diluted basis in Q2 2022.

Total Revenue
$25.6M
Previous year: $23.1M
+10.9%
EPS
$0.05
Previous year: $0.1
-50.0%
Cash and Equivalents
$80.9M
Previous year: $68.5M
+18.1%

eGain

eGain

eGain Revenue by Segment

Forward Guidance

For the third quarter of fiscal 2023 ending March 31, 2023, eGain expects: Total revenue of between $23.0 million to $23.5 million. GAAP net loss of $1.2 million to $1.6 million, or $0.04 to $0.05 per share. Non-GAAP net income of breakeven to $400,000, or $0.00 to $0.01 per share.

Positive Outlook

  • Total revenue of between $23.0 million to $23.5 million.
  • Non-GAAP total revenue, adjusted for constant currency, of between $23.5 million to $24.0 million.

Challenges Ahead

  • GAAP net loss of $1.2 million to $1.6 million, or $0.04 to $0.05 per share.
  • Includes stock-based compensation expense of approximately $1.6 million.
  • Includes depreciation and amortization of approximately $125,000.