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eGain
🇺🇸 NASDAQ:EGAN
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Jun 30, 2024

eGain Q4 2024 Earnings Report

eGain's Q4 2024 financial performance reflected a decrease in revenue and net income compared to the same period last year, alongside increased adoption of AI Knowledge solutions.

Key Takeaways

eGain reported a decrease in total revenue to $22.5 million, a 9% year-over-year decline. GAAP net income also decreased to $1.5 million, or $0.05 per share, compared to $2.6 million, or $0.08 per share in Q4 2023. However, the company saw increased interest in AI Knowledge solutions, with new logo wins and RFPs up 50% in fiscal 2024.

Total revenue decreased by 9% year-over-year, reaching $22.5 million.

GAAP net income was $1.5 million, or $0.05 per share, down from $2.6 million, or $0.08 per share in Q4 2023.

Non-GAAP net income was $2.5 million, or $0.08 per share, compared to $3.6 million, or $0.11 per share in Q4 2023.

New logo wins and RFPs for AI Knowledge increased by 50% in fiscal 2024.

Total Revenue
$22.5M
Previous year: $24.6M
-8.8%
EPS
$0.08
Previous year: $0.11
-27.3%
Gross Profit
$15.6M
Previous year: $17.9M
-13.3%
Cash and Equivalents
$70M
Previous year: $73.2M
-4.4%
Free Cash Flow
-$5.17M
Previous year: -$4.53M
+14.1%
Total Assets
$128M
Previous year: $130M
-1.7%

eGain

eGain

eGain Revenue by Segment

Forward Guidance

eGain anticipates revenue between $21.4 million and $21.8 million for the first quarter of fiscal year 2025. They also anticipate a GAAP net loss between $400,000 and $1.3 million, or $0.01 to $0.05 per share, and a non-GAAP net loss of $400,000 to a net income of $500,000, or $(0.01) to $0.02 per share.

Positive Outlook

  • Total revenue is expected to be between $21.4 million to $21.8 million.
  • Weighted average shares outstanding are expected to be approximately 29.3 million for the first quarter of fiscal 2025
  • Non-GAAP net loss of $400,000 to net income of $500,000, or $(0.01) to $0.02 per share.
  • Total revenue of between $92.0 million to $93.0 million for the full fiscal year 2025
  • Weighted average shares outstanding are expected to be approximately 29.7 million for the full fiscal year 2025.

Challenges Ahead

  • GAAP net loss of $400,000 to $1.3 million, or $0.01 to $0.05 per share.
  • Includes stock-based compensation expense of approximately $900,000.
  • Includes depreciation and amortization of approximately $120,000.
  • GAAP net income of breakeven to $1.0 million, or $0.00 to $0.03 per share for the full fiscal year 2025
  • Non-GAAP net income of $5.0 million to $6.0 million, or $0.17 to $0.20 per share for the full fiscal year 2025

Company Overview

Full financial data and analysis

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