Loading...
•
Mar 31, 2021
eGain Q3 2021 Earnings Report
eGain delivered strong financial results, ahead of guidance and street consensus.
Key Takeaways
eGain reported strong financial results in Q3 2021, with SaaS revenue up 14% year over year and total revenue up 8% year over year. The company's SaaS logo wins were up more than 100% year over year, and the number of million-dollar SaaS customers grew by 63% year over year.
SaaS revenue was $16.9 million, up 14% year over year.
Total revenue was $19.7 million, up 8% year over year.
Subscription non-GAAP gross margin was 82%, up 400 basis points year over year.
GAAP net income was $1.3 million, or $0.04 per diluted share.
eGain
eGain
eGain Revenue by Segment
Revenue by Segment
SaaS Revenue
CapyFin.comProfessional Services Revenue
CapyFin.com Forward Guidance
For the fiscal year 2021, eGain expects SaaS revenue between $66.0 million to $66.4 million and total revenue between $77.3 million to $77.9 million.
Positive Outlook
- SaaS revenue of between $66.0 million to $66.4 million, which would represent growth of 16% to 17% year over year.
- Total revenue of between $77.3 million to $77.9 million, which would represent growth of 6% to 7% year over year.
- GAAP net income of $4.4 million to $5.3 million, or $0.13 to $0.16 per share.
- Non-GAAP net income of $6.2 million to $7.1 million, or $0.19 to $0.22 per share.
Revenue & Expenses
Visualization of income flow from segment revenue to net income