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Dec 31, 2023
eGain Q2 2024 Earnings Report
eGain's profitability grew, and new logos increased due to the AssistGPT AI offering.
Key Takeaways
eGain reported a GAAP net income of $2.2 million, or $0.07 per share, and a non-GAAP net income of $3.4 million, or $0.11 per share. Total revenue was $23.8 million, down 7% year over year.
Total revenue was $23.8 million, down 7% year over year.
GAAP net income was $2.2 million, or $0.07 per share, up from a GAAP net loss of $104,000 in Q2 2023.
Non-GAAP net income was $3.4 million, or $0.11 per share, up from a non-GAAP net income of $1.7 million in Q2 2023.
Total cash and cash equivalents were $86.8 million, up from $79.8 million in Q1 2024.
eGain
eGain
eGain Revenue by Segment
Revenue by Segment
SaaS Revenue
CapyFin.comProfessional Services Revenue
CapyFin.com Forward Guidance
For the third quarter of fiscal 2024, eGain expects total revenue between $22.6 million and $23.0 million, GAAP net income between $400,000 and $1.0 million, and non-GAAP net income between $1.6 million and $2.2 million.
Positive Outlook
- Total revenue of between $22.6 million to $23.0 million.
- GAAP net income of $400,000 to $1.0 million, or $0.01 to $0.03 per share.
- Includes stock-based compensation expense of approximately $1.2 million.
- Includes depreciation and amortization of approximately $100,000.
- Non-GAAP net income of $1.6 million to $2.2 million, or $0.05 to $0.07 per share.
Revenue & Expenses
Visualization of income flow from segment revenue to net income