Loading...
•
Jun 30
eGain Q4 2025 Earnings Report
eGain closed Q4 2025 with a strong profit boost, driven by a tax benefit, and solid SaaS revenue growth.
Key Takeaways
eGain posted Q4 2025 revenue of $23.2M and net income of $30.9M, bolstered by a $29M tax benefit. SaaS revenue grew 6% YoY, while professional services declined. Operating margins and profitability improved significantly compared to the prior year.
Total revenue was $23.2M, up 3% YoY and 11% sequentially.
Net income surged to $30.9M, including a $29M tax benefit from valuation allowance release.
SaaS revenue rose 6% YoY to $21.7M, while professional services dropped 24%.
Adjusted EBITDA margin improved to 19%, up from 11% in Q4 2024.
eGain
eGain
eGain Revenue by Segment
Revenue by Segment
SaaS Revenue
CapyFin.comProfessional Services Revenue
CapyFin.com Forward Guidance
For Q1 FY26, eGain expects revenue between $23.0M–$23.5M, EPS of $0.03–$0.06, and Adjusted EBITDA of $3.7M–$4.4M. For FY26, revenue is projected to reach $90.5M–$92.0M.
Positive Outlook
- Q1 FY26 revenue guidance of $23.0M–$23.5M reflects stable growth.
- Non-GAAP net income expected between $3.1M–$3.8M in Q1.
- FY26 Adjusted EBITDA projected at $10.4M–$11.9M.
- Stock repurchase program expanded to $60M.
- Strong bookings and pipeline activity support future growth.
Challenges Ahead
- Professional services revenue down 24% YoY.
- Cash and equivalents decreased YoY to $62.9M from $70.0M.
- Slight YoY decline in full-year revenue and Adjusted EBITDA.
- Increased severance and related charges impacting expenses.
- SaaS growth slowed to 6% YoY versus double digits in prior years.
Revenue & Expenses
Visualization of income flow from segment revenue to net income