eGain Q3 2020 Earnings Report
Key Takeaways
eGain announced financial results for its fiscal 2020 third quarter ended March 31, 2020. SaaS revenue was $14.8 million, up 26% year over year. GAAP net income was $1.9 million, or $0.06 per share, compared to GAAP net income of $1.4 million, or $0.05 per share, for Q3 2019.
SaaS revenue was $14.8 million, up 26% year over year.
SaaS and professional services revenue was $16.3 million, up 20% year over year and comprised 89% of total revenue, up from 79% in Q3 2019.
Total revenue was $18.4 million, up 8% year over year.
GAAP net income was $1.9 million, or $0.06 per share, compared to GAAP net income of $1.4 million, or $0.05 per share, for Q3 2019.
eGain
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eGain Revenue by Segment
Forward Guidance
For the fiscal 2020 full year ending June 30, 2020, eGain is providing updated guidance for: SaaS revenue of between $56.0 million to $56.5 million (on a constant currency basis), which would represent growth between 25% and 26% year over year; SaaS and professional services revenue of between $62.3 million and $63.0 million (on a constant currency basis), which would represent growth of between 20% and 21% year over year; Total revenue for the fiscal 2020 full year of between $71.7 million to $72.4 million (on a constant currency basis), which would represent growth of between 7% and 8% year over year; and Non-GAAP net income of between $6.5 million to $7.5 million, or $0.20 to $0.23 per diluted share.
Revenue & Expenses
Visualization of income flow from segment revenue to net income